Terms & Conditions
These Terms & Conditions govern your use of this website. By accessing or using this website, you agree to these terms. If you do not agree, please do not use the website.
This website is owned and operated by Houseproud Ltd, 167–169 Great Portland Street, London, England W1W 5PF ("The Well", "we", "us" or "our").
About this website
The Well website is provided to share information about our retreat accommodation, experiences and future offerings.
At this stage, the website is for information purposes only. Joining our waitlist does not constitute a booking or create any contractual relationship between you and The Well.
Waitlist
By joining our waitlist, you agree that we may contact you by email with updates about:
bookings opening
retreats and events
special offers
news from The Well
You can unsubscribe from these communications at any time by clicking the unsubscribe link included in our emails.
Joining the waitlist does not guarantee availability, priority access or the right to make a booking.
Accuracy of information
We make every effort to ensure the information on this website is accurate and up to date. However, information, pricing, facilities, services and availability may change without notice.
We do not guarantee that all information will always be complete, accurate or current.
Intellectual property
Unless otherwise stated, all content on this website—including text, photography, graphics, branding, logos, illustrations and design—is owned by or licensed to Houseproud Ltd and is protected by copyright and other intellectual property laws.
You may view and print pages from this website for your own personal, non-commercial use. You may not reproduce, distribute, modify or use any content without our prior written permission.
Website availability
We aim to keep the website available and functioning at all times. However, we cannot guarantee uninterrupted access and may suspend, withdraw or update the website without notice.
We are not liable for any temporary unavailability or technical issues beyond our reasonable control.
Links to other websites
This website may contain links to third-party websites, including Instagram.
These links are provided for convenience only. We have no control over the content or privacy practices of third-party websites and accept no responsibility for them.
Limitation of liability
To the fullest extent permitted by law, Houseproud Ltd accepts no liability for any loss or damage arising from your use of, or inability to use, this website or reliance on any information published on it.
Nothing in these Terms & Conditions excludes or limits liability where it would be unlawful to do so.
Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.
Changes to these Terms
We may update these Terms & Conditions from time to time. Any changes will take effect when they are published on this page.
Your continued use of the website after changes have been published constitutes acceptance of the updated Terms.
Governing law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes arising from the use of this website will be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact
If you have any questions about these Terms & Conditions, please contact:
Houseproud Ltd
167–169 Great Portland Street
London
W1W 5PF
United Kingdom
Email:hello@stayatthewell.com
LAST UPDATED AUGUST 2026